Epicor Customer Portal Access

EPICweb is a hub of valuable information, resources, and support for Epicor customers and partners. Our goal is to consistently improve your user experience and we understand that a centralized portal is a critical element of meeting this goal.

The EPICweb customer portal is available for Avanté, Clientele, DataFlo, Enterprise, Epicor ERP, Epicor Express (SaaS ERP), Epicor HCM, E4SE, iScala, ITSM , Manage 2000, ManFact, Retail (CRS/NSB), Vantage, and Vista.

We have recently upgraded EPICweb, so you may need to go through an account migration process. Here’s a brief overview of the process:

  • When you log on to EPICweb with your existing user name and password, you’ll be forwarded to an account migration page
  • If you have forgotten your existing password, you can reset it using the change password link below.
  • You will then receive your new web\username and an e-mail containing your new password
  • Use web\username and password to access EPICweb—your new login name will automatically be associated with your account

EPICweb features

  • Patch management and notification system
  • Collaborative tools to effectively manage your relationship with Epicor
  • Latest support news
  • Product documentation, release information, and product updates
  • Stay up-to-date with Epicor news, events and more
  • Search a library of on-demand webcasts
  • Schedule eLearning classes and review training options
  • Dynamic content based on your product upon log in
  • Live chat and upgraded search with the ability to easily refine your search
  • Easier access to submit support calls, manage your organization, and connect with your account manager
  • A new version of the community forum for more interaction

For more information or questions on EPICweb, please e-mail epicweb@epicor.com